FAQ
Telephone Communications
Thanks to AT&T, the jamboree will have excellent cell phone service. If you have an AT&T compatible cell phone, there will be unlimited cell and wi-fi coverage throughout the jamboree site.
For emergencies, the emergency jamboree phone number is 804-633-2222. Messages will then be delivered to the jamboree participant. If a return call is necessary, the requested party will phone from one of the free cell phone kiosks provided by AT&T throughout the jamboree site. These AT&T kiosks will be located strategically throughout the site, but principally in the vicinity of the trading posts. Council offices should have on file the name, address, and telephone numbers (home, business, or cell) of a family member or other primary contact for each participant from the council to provide a source of contact in case of emergency.
Each council should also appoint a person or persons to be responsible for handling emergencies day, night, and weekends during the jamboree trip.
Mail to the Jamboree
For efficient postal service, letters and packages must be addressed in this manner:
(Fill in participant’s full name)
Jamboree Troop (Fill in number) Subcamp No. (Fill in number)
2010 National Scout Jamboree
Bowling Green, VA 22428-(Fill in the last four digits of the zip code using the person’s jamboree troop number.)
All incoming mail will be handled through the regular Jamboree Postal Service. Packages to individuals will not be accepted on a collect (cash-on-delivery) basis. They must be sent prepaid to the jamboree. Due to base security, packages sent by carriers other than the U.S. Postal Service will be delayed. For example, items sent via UPS or FedEx will not be delivered to the subcamp by those carriers and will need to be X-rayed off-site. Once cleared, those packages will be turned over to the Jamboree Postal Service for delivery. Therefore, it is highly recommended to use the U.S. Postal Service for packages.
Mail for each subcamp will be handled by a subcamp postmaster, and each jamboree troop leader will assign an adult leader within his troop to serve as troop postmaster.
Mail From the Jamboree
Outgoing letters and packages can be mailed from the main post office at Heth Schoolhouse near trading posts B and C. U.S. Postal Service hours of operation are 9 a.m. to 5 p.m. For the return address on all mail or packages, each participant must use his home address. Otherwise, undelivered mail will be returned to the jamboree site long after participants have departed for home.
Directions to Fort A.P. Hill
Fort A.P. Hill is close to Fredericksburg, Virginia. There will be additional traffic signs and message boards directing visitors to the jamboree site. Enter the main gate off U.S. Highway 301 with the following coordinates: N38°04' 20.6034" W77°19' 20.2794".
www.aphill.army.mil/sites/about/directions.asp
When you arrive at Fort A.P. Hill you will be directed to the visitor parking area and to the Jamboree Welcome Center. At the center you can get directions to regions, subcamps, and visitor-approved activity areas.
I am having trouble with my MyScouting account.
Our National Support Center can assist with any MyScouting issues. They have access to the administrative side of the accounts and can be contacted at myscouting@scouting.org.
Who can answer my questions about the 2011 World Scout Jamboree to be held in Sweden?
Contact the International Division at 972-580-2401.
Refund Policy
If you sign up for the jamboree and then find you cannot attend, you will receive a refund only if your council has an alternate to take your place. Your local council has a refund policy and it is explained in the Local Council Jamboree Information Sheet.
NSJ Staff refund policy
In order to process a staff refund, we must receive a request in writing via email to 2010jamboree@scouting.org.
- $50 non-refundable through June 30, 2009.
- $75 non-refundable July 1, 2009-January 31, 2010.
- $175 non-refundable February 2, 2010-May 1, 2010.
- Total fee non-refundable after May 1, 2010.